Fort Worth: Trinity Metro expands on-demand service to nearby Southside

October 7, 2020

Trinity Metro’s ZIPZONE Near Southside, an on-demand commuter option, is expanding its service area to include better access to grocery stores and medical facilities.

From Sunday, October 11, the new area runs south from East Hattie Street to East Berry Street, with the eastern boundary at South Riverside Drive and the western boundary at Eighth Avenue. The larger area features a Fiesta, Walmart Neighborhood Market, and additional coverage allowing neighborhood residents easy access to medical facilities.

“As we continue to prioritize the health and well-being of our community, that starts with focusing on access,” said Mayor Betsy Price. “Expanding this existing ZIPZONE to include many grocery stores and medical services is a step in ensuring our community has access to essential services.”

Wayne Gensler, vice president and chief operating officer of buses and paratransit, said now is the time to expand the Near Southside ZIPZONE.

“Shortly after beginning service in July, we recognized the need for a larger frontier to better serve the community,” he said. “We want to make sure people have a reliable public transportation option for essential medical appointments and groceries.”

To celebrate the expansion of the Near Southside ZIPZONE, one way fares will be $1 October 11-31. From November 1 fares will be $3 each way.

The Near Southside ZIPZONE serves the area that encompasses Baylor Scott & White All Saints Medical Center, Cook Children’s Medical Center, John Peter Smith Hospital, Texas Heath Harris Methodist Hospital Fort Worth, Medical City Fort Worth, The Institute Moncrief Cancer Center and UT Southwestern Monty and Tex Moncrief Medical Center in Fort Worth. The area also includes many restaurants and shops on Magnolia Avenue.

The ZIPZONE, which is provided under a contract with Via, uses black Toyota Siennas for shared rides from 6 a.m. to 8 p.m. daily. ZIPZONE connects with Trinity Metro TEXRail and Trinity Railway Express at Fort Worth T&P Station and bus routes 1, 4, 5a, 5b, 6, 9 and 14.

How it works

  • Download the Trinity Metro ZIPZONE app.
  • Use the app to order a ride.
  • See the interactive service area map at

The Near Southside ZIPZONE is the fourth on-demand service provided by Trinity Metro. In June, the Crowley ZIPZONE was launched to help residents get to destinations in the city and also to connect to all other Trinity Metro services throughout Tarrant County. In 2019, ZIPZONE Mercantile was launched to connect bus and TEXRail users in the area near Mercantile Center station. The ZIPZONE Alliance started in early 2019 to help connect bus passengers to jobs in the region. The on-demand service is an innovative solution that complements Trinity Metro’s other transit options.

This press release was produced by the City of Fort Worth. The opinions expressed here are those of the author.

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