iPhone 14 Pro Max users experience strong camera shake

Image for article titled iPhone 14 Pro Max users experience loud and uncontrollable camera shake while using social media apps

Photo: Brittany Hosea-Petit (Getty Images)

iPhone users who have spent big on the company’s most expensive new smartphone are said to be facing a major bug, possibly related to the device’s optical image stabilization (OIS) feature. device. Users reporting the issues over the weekend posted videos showing their devices vibrating and physically failing when trying to use apps like TikTok, Snapchat and Instagram. The Guardian Previously reported On the question.

Videos posted to Twitter and TikTok show users opening the front and back cameras on third-party social media apps only to have the area near the camera bump begin to vibrate violently and loudly. The issue causes the camera image to shake vigorously back and forth and also appears to cause the entire exterior of the device to shake. So far, the issue seems to specifically impact the iPhone 14 Pro Max which was released last week and can cost up to $1,599 with the biggest tough conduct.

Although Gizmodo could not independently confirm the claims made in the videos, The Guardian suggests that the issue is likely stemming from the iPhone’s built-in image stabilization feature first introduced in the iPhone 6Plus. This feature relies on a motor to eliminate the effects of camera shake. This same motor can cause the loud rattling noises experienced by users.

iPhone owners do the experience the publish on Reddit always said that the problem does not occur when using the camera app or other native apps. This has led some to speculate that the problem might be related to third-party apps not yet updated for iOS 16.

Apple didn’t immediately respond to Gizmodo’s request for comment, though it’s worth noting that the company has a support page warning on the effect that prolonged high amplitude vibrations can have on the camera. The company warns users against attaching their iPhones to motorcycles with high-powered or high-volume motors and states that users should use a shock mount when attaching their device to low-volume electric motors like mopeds and scooters to prevent damage to the OIS system.

“iPhone’s closed-loop OIS and AF systems are built to last,” Apple says. “However, as is the case with many consumer electronics devices that include systems such as OIS, long-term direct exposure to high amplitude vibration in certain frequency ranges can degrade the performance of these systems. and result in reduced image quality for photos and videos.

In this case, high amplitude vibration issues do not seem to explain the malfunctions reported online. Several of these accounts seem to show that the devices vibrate inside passenger cars and not attached to a vehicle. All of this potentially reinforces the idea that a software error may be to blame.

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